JFK Airport Informational Guide to John F. Kennedy International - New York (JFK) - NON OFFICIAL

Our Review of JFK Airport

Our Review of JFK Airport

At Plan Your Trips, we have analyzed hundreds of airports around the world, gaining a clear understanding of what users expect when visiting an airport. With this know-how, we have created this guide, placing passengers at the forefront of everything, aiming to simplify and enhance the airport experience.

In this guide, our goal is to present information in a manner that is both quick and reliable. Recognizing that passengers often have limited time and may be in a hurry, we strive to ensure that they do not waste time unnecessarily.

Another key focus of our guide is to highlight the strengths of the airport and also the weaknesses, and in some cases, offer recommendations to travelers. In alignment with this approach, we provide users with aggregated information on delays and on-time performance, analyzing both airlines and individual flights.

Pros and Cons of JFK Airport


Location: John F. Kennedy International Airport referred to as JFK, is an international airport located 12 miles southeast of Manhattan.

Modern and Clean Facilities: The airport is known for its modern facilities, including a wide range of shops, restaurants, and lounges.

Major International Hub: JFK airport is a major international gateway hub for American Airlines and Delta Air Lines. It is also a focus city for JetBlue, Norse Atlantic Airways and Polar Air Cargo.

Terminal Diversity: JFK can accommodate a lot of travelers because it has five operational terminals. Specialized services and amenities are made possible because each terminal is dedicated to a particular airline or alliance.

Accessibility: It offers access to New York City and its nearby areas, with different transportation options that include, air train, buses, subway, taxi & car rentals. This makes it easy for passengers to travel.

Lost and Found: If someone loses any luggage, they may get in touch with the Port Authority Police Lost and Found Custodian.


Congestion & Delays: JFK is known for having a lot of traffic, which can cause delays and congestion, especially during rush hour. Traveling may be more stressful by crowded terminals and lengthy security waits.

Transfer between Terminals: The AirTrain system is easy to transfer between terminals at John F. Kennedy Airport. But may be difficult to travel during peak travel times because the AirTrain may also get congested. So Plan accordingly.

Parking:  Sometimes, and especially during peak travel periods, airport parking garages fill up and those without a reservation are forced to use a more remote airport parking lot. Please, check prior to travelling always.

Delays at Immigration and Customs: During peak travel times, when visitors arrive at JFK, they frequently face a lengthy lines at immigration and customs. Slow processing can cause delays and frustration.

Walk Times to Gate:  Average walk time to gates from terminal security checkpoints may vary according to the terminals. Please check the walking times to gate in prior travelling.

Mini-Guide of the Airport (2' Guide)

There are Five Terminals:  Terminal 1, Terminal 4, Terminal 5, Terminal 7 and Terminal 8. The terminals are connected by the AirTrain system and access roads. Be aware of which terminal your flight departs from.

Transport to and from JFK: There are several ways to go from JFK to New York City, including the AirTrain JFK, taxis, public buses, ride-sharing services, and shuttles. The AirTrain is a reliable choice, but taxis and ride-shares are great options, especially for late-night arrivals.

Check-in Areas: Each terminal has its own check-in area, typically located just inside the main entrance.

  • Terminal 1: Check-in area is located on level 3
  • Terminal 4: Check-in area is located on level 4
  • Terminal 5: Check-in area is located on level 3. Security checkpoint at Terminal 5 can be quite high (up to 50 minutes). Please, take this into mind and plan accordingly.
  • Terminal 7: Check-in area is located on level 2
  • Terminal 8: Check-in area is located on level 3 

Dining & Shopping: Every terminal at JFK has a large selection of stores, eateries, and cafes. There are a wide range of shopping and eating options.

Family-Friendly Amenities: JFK has children feedings stations, family bathrooms, and children’s play spaces to accommodate families. The availability of these facilities make it easy for traveler’s traveling with little children.

Lounges: There are several lounges across JFK’s terminals, accessible to business class passengers and through day passes or membership programs. Lounges offer comfortable seating, food and beverages, Wi-Fi, and other amenities.

Services for the Disabled: JFK has amenities to help travelers with disabilities, such as wheelchair-accessiblity, wheelchair toilets, shuttle services, and support personnel on hand to help as required.

How we calculate On Time Performance

On various pages of our website, you will encounter a metric widely utilized in aviation and other forms of transportation known as OTP (On Time Performance). We believe that providing this metric assists passengers in planning their trips and exploring alternatives before purchasing their flight tickets.

We calculate the On Time Performance for all flights and airlines, when we have enough data to do so. In certain instances, it may not be feasible to accurately compute the On-Time Performance for a specific flight or airline due to inadequate or non-representative data, which could result in misleading conclusions.

Our calculation of On Time Performance and delay information solely relies on arrival times. This approach is chosen over calculating departure delays, as we consider arrival punctuality to be of primary concern to passengers.

The On Time Performance displayed on our website is calculated as follows:

  • On Time: Flights that arrive within 15 minutes of their scheduled arrival time, or earlier. In the absence of data for a specific flight, we assume the flight arrives on time, to avoid penalizing airlines for data unavailability.
  • Moderate Delay: Flights that arrive with a delay of 15 to 30 minutes.
  • Significant Delay: Flights that arrive with a delay of 30 to 60 minutes.
  • Major Delay: Flights that arrive with a delay exceeding 60 minutes.
  • Average Delay: The average delay is calculated by considering flights that arrive early as having a delay of 0 minutes. Early arrivals do not contribute to reducing the average delay calculation

Some Stats

Annual Passengers Evolution

Airlines with more flight operations (last 3 months)

Delta Air Lines

32% (Total flights analyzed: 20057)


24% (Total flights analyzed: 14980)

American Airlines

13% (Total flights analyzed: 8162)

Alaska Airlines

2% (Total flights analyzed: 1028)


1% (Total flights analyzed: 929)

Airlines with best on-time performance at JFK Airport (last 3 months)

Considering all airlines:


100% (Total flights analyzed: 49)

Volaris El Salvador

100% (Total flights analyzed: 81)

Air Serbia

100% (Total flights analyzed: 60)

Viva Aerobus

99% (Total flights analyzed: 92)

Aer Lingus UK

99% (Total flights analyzed: 87)

Uzbekistan Airways

98% (Total flights analyzed: 41)

Cayman Airways

97% (Total flights analyzed: 39)

Considering only airlines with more than 10 flights/week:

Norse Atlantic UK

97% (Total flights analyzed: 290)

Norse Atlantic Airways

96% (Total flights analyzed: 529)

Aer Lingus

94% (Total flights analyzed: 409)

Brussels Airlines

94% (Total flights analyzed: 163)

Singapore Airlines

93% (Total flights analyzed: 183)


93% (Total flights analyzed: 353)

Turkish Airlines

92% (Total flights analyzed: 298)

Avianca Costa Rica

91% (Total flights analyzed: 131)

Cape Air

90% (Total flights analyzed: 132)

TAP Air Portugal

87% (Total flights analyzed: 126)

Routes with more flights from JFK Airport (last month)

Los Angeles - LAX (United States of America): 859
London - LHR (United Kingdom): 704
San Francisco - SFO (United States of America): 584
Boston - BOS (United States of America): 494
Miami - MIA (United States of America): 425
Paris - CDG (France): 391
Orlando - MCO (United States of America): 388
San Juan - SJU (Puerto Rico): 354
Rome - FCO (Italy): 351
Raleigh/Durham - RDU (United States of America): 332